This is a modern luxury double-spiral (or curved double-ring) crystal chandelier in a gold finish, featuring densely crystal-covered rings and a distinctive lower hanging pendant.
Ceiling canopy: Circular gold mount with an illuminated crystal or LED ring around the edge.Main structure: Two open curved/spiral gold rings (or partial arcs) suspended by thin adjustable cables. Both rings are heavily decorated with clear crystal beads, prisms, or small crystal blocks that create strong sparkle and light refraction.Lower pendant: A double-tiered (hourglass or vase-shaped) glass/crystal element with horizontal gold bands, topped by a crystal bow or floral accent. It hangs from the lower ring.
Overall style: Contemporary glam / modern luxury. The layered rings + drop pendant create visual depth and a dramatic focal point.
Shipping & Delivery Policy
We are committed to delivering your order safely and on time. Please read the following information carefully.
Estimated Delivery Time: 7 – 14 Working Days
Delivery Timeline
- Order Processing: 1–2 working days after payment confirmation.
- Shipping Duration: 7–14 working days depending on your location.
- Delivery times may be longer during peak seasons, public holidays, or unforeseen circumstances.
- Working days exclude Saturdays, Sundays and public holidays.
Shipping Coverage
- We deliver nationwide across all states.
- Delivery is made to the shipping address provided during checkout.
- Please ensure your address and phone number are accurate to avoid delays.
Important Notes
- You will receive an order confirmation once payment is successful.
- Once your order is shipped, you may receive tracking information (where available).
- If you do not receive your order within 14 working days, please contact our support team immediately.
- We are not responsible for delays caused by incorrect address, unavailability of the customer, or courier-related issues beyond our control.
For any delivery-related questions, please contact our customer support team.
Refund & Return Policy
We want you to be completely satisfied with your purchase. Please review our refund and return guidelines below.
Eligible Returns
- Items must be returned within 7 days of delivery.
- Products must be unused, in original condition, and in their original packaging.
- All tags, labels and accessories must be intact.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
- Items that have been used, damaged, or altered by the customer.
- Products without original packaging or tags.
- Items marked as final sale or clearance (where applicable).
- Personal care / hygiene products (if applicable).
How to Request a Return / Refund
- Contact our customer support within 7 days of receiving your order.
- Provide your order number, product details, and reason for return.
- Once approved, we will guide you on how to return the item.
- Refunds will be processed only after we receive and inspect the returned product.
Refund Process
- Approved refunds will be processed within 5–10 working days after we receive the returned item.
- Refunds will be issued to the original payment method used during purchase.
- Shipping fees (if any) are non-refundable unless the return is due to our error (wrong or defective item).
Damaged or Wrong Items
- If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery.
- Provide clear photos of the product and packaging.
- We will arrange a replacement or full refund at no extra cost to you.
