This is a modern luxury double-ring (or curved/spiral-style) crystal chandelier with a gold finish and an additional hanging glass/crystal pendant below.
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Delivery Timeline: All goods are delivered within 7 – 14 working days after order confirmation.
Shipping & Delivery Policy
Orders are processed within 1–2 working days after payment confirmation.
Delivery takes 7–14 working days depending on your location.
We deliver nationwide to the address provided at checkout.
Please ensure your phone number and address are correct to avoid delays.
Working days exclude weekends and public holidays.
If your order does not arrive within 14 working days, contact our support team.
Refund & Return Policy
Returns are accepted within 7 days of delivery.
Item must be unused, in original packaging with tags intact.
Refunds are processed within 5–10 working days after inspection.
Damaged or wrong items: report within 48 hours with photos.
Shipping fees are non-refundable unless the error is from our side.
Contact support with your order number to start a return or refund request.
This is a modern luxury double-ring (or curved/spiral-style) crystal chandelier with a gold finish and an additional hanging glass/crystal pendant below.
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Shape & look: Solid or solid-looking elongated pointed/prismatic form (roughly teardrop, hexagonal, or natural-quartz-point inspired), translucent/clear with facets that throw directional beams and sparkle.
Mount: Circular flush or semi-flush ceiling canopy (often metal, white/cream or matching finish) with the pendant hanging a short-to-medium distance below.
Light source: Usually integrated LED (warm white ~2700–3000K common for the cozy glow shown), sometimes replaceable bulbs (G9/E12/E14). Many are dimmable.
Materials: K9 optical crystal, high-clarity glass, or acrylic (budget versions); metal canopy/hardware (chrome, gold, brass, black, etc.).
Use: Accent/ambient lighting for living rooms, bedrooms, hallways, dining areas, or as a statement piece. Works on standard or higher ceilings; some models are height-adjustable or sloped-ceiling compatible.
Size range (approximate for single pendants like this): Overall hanging length often 8–20+ inches for the crystal body + adjustable cord/rod; canopy diameter typically 4–6 inches.
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Shipping & Delivery Policy
We are committed to delivering your order safely and on time. Please read the following information carefully.
Estimated Delivery Time: 7 – 14 Working Days
Delivery Timeline
Order Processing: 1–2 working days after payment confirmation.
Shipping Duration: 7–14 working days depending on your location.
Delivery times may be longer during peak seasons, public holidays, or unforeseen circumstances.
Working days exclude Saturdays, Sundays and public holidays.
Shipping Coverage
We deliver nationwide across all states.
Delivery is made to the shipping address provided during checkout.
Please ensure your address and phone number are accurate to avoid delays.
Important Notes
You will receive an order confirmation once payment is successful.
Once your order is shipped, you may receive tracking information (where available).
If you do not receive your order within 14 working days, please contact our support team immediately.
We are not responsible for delays caused by incorrect address, unavailability of the customer, or courier-related issues beyond our control.
For any delivery-related questions, please contact our customer support team.
Refund & Return Policy
We want you to be completely satisfied with your purchase. Please review our refund and return guidelines below.
Eligible Returns
Items must be returned within 7 days of delivery.
Products must be unused, in original condition, and in their original packaging.
All tags, labels and accessories must be intact.
Proof of purchase (order number or receipt) is required.
Non-Returnable Items
Items that have been used, damaged, or altered by the customer.
Products without original packaging or tags.
Items marked as final sale or clearance (where applicable).
Personal care / hygiene products (if applicable).
How to Request a Return / Refund
Contact our customer support within 7 days of receiving your order.
Provide your order number, product details, and reason for return.
Once approved, we will guide you on how to return the item.
Refunds will be processed only after we receive and inspect the returned product.
Refund Process
Approved refunds will be processed within 5–10 working days after we receive the returned item.
Refunds will be issued to the original payment method used during purchase.
Shipping fees (if any) are non-refundable unless the return is due to our error (wrong or defective item).
Damaged or Wrong Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery.
Provide clear photos of the product and packaging.
We will arrange a replacement or full refund at no extra cost to you.
