Privacy Policy

Last Updated: August 12, 2026

1. Introduction

Welcome to De Ajah’s Multi Concept (“we,” “us,” “our,” or “Company”), operating the website deajahs.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, make a purchase, book installation/training services, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy and the Nigeria Data Protection Regulation (NDPR) and other applicable Nigerian laws.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Full name, email address, phone number, physical address, and billing/shipping details when you register an account, place an order, or contact us.
• Order and Transaction Information: Products purchased, services requested (e.g., solar installation, CCTV installation, training), payment method details (note: we do not store full card details), order history, and invoices.
• Technical and Usage Data: IP address, browser type, device information, pages visited, time spent on the site, and referring website (collected automatically through cookies and similar technologies).
• Communication Data: Messages, emails, or feedback you send to us via contact forms, WhatsApp, phone, or email.
• Training-related Data: Information submitted when registering for skills training or certification programs.

3. How We Collect Your Information

• Directly from you when you create an account, place an order, fill forms, or contact us.
• Automatically through cookies, server logs, and analytics tools when you browse our website.
• From third-party payment processors or delivery partners (limited information necessary to complete transactions).

4. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders and service requests (including delivery and installation).
• To communicate with you about your orders, appointments, training programs, or inquiries.
• To provide customer support and respond to your requests.
• To improve our website, products, and services.
• To send important updates, order confirmations, and (with your consent) promotional offers or newsletters.
• To prevent fraud, ensure security, and comply with legal obligations.
• To issue certificates for completed training programs.

5. Legal Basis for Processing (NDPR)

We process your personal data based on:

• Your consent (e.g., marketing emails).
• Performance of a contract (processing orders and providing services).
• Compliance with legal obligations.
• Our legitimate interests (improving services, preventing fraud), balanced against your rights.

6. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Payment processors, delivery/logistics partners, installation teams, and IT service providers who help us operate the business (only as necessary).
• Legal Authorities: When required by law, court order, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets (you will be notified where required).

All third parties are required to handle your data securely and only for the purposes we specify.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically kept for several years to meet tax and legal requirements.

10. Your Rights Under NDPR

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (subject to legal retention requirements).
• Object to or restrict certain processing of your data.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with the Nigeria Data Protection Bureau (NDPB) if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below.

11. Children’s Privacy

Our website and services are not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

14. Contact Us